Customer Advisory Panel

Our customers are at the heart of what we do.

What is the Customer Advisory Panel?

Established in 2018, Orion’s Customer Advisor Panel is a forum for us to engage with leaders of community groups and non-government organisations that represent the interests of a broad cross-section of our customers. With a customer advocacy focus, the Panel helps us understand customer needs, issues and service requirements.

Panel members represent a cross section of the community and reflect the diverse perspectives of our customers.

What does the Customer Advisory Panel do?

The Panel gets together in person to discuss, debate and share their views on current power issues. These could be issues relevant to Orion, or the wider power industry. Panel members help Orion to:

  • Understand customer preferences
  • Improve customer satisfaction
  • Better serve the community
  • Co-imagine the future
  • Get ideas for improvement

Want to be part of the Customer Advisory Panel?

If you would like to be appointed to the Customer Advisory Panel, please contact Orion's Community Engagement Lead at haveyoursay@oriongroup.co.nz. We are always keen to have new perspectives on the panel. Alternatively, you could join the Community Power Panel to share your views.

Our customers are at the heart of what we do.

What is the Customer Advisory Panel?

Established in 2018, Orion’s Customer Advisor Panel is a forum for us to engage with leaders of community groups and non-government organisations that represent the interests of a broad cross-section of our customers. With a customer advocacy focus, the Panel helps us understand customer needs, issues and service requirements.

Panel members represent a cross section of the community and reflect the diverse perspectives of our customers.

What does the Customer Advisory Panel do?

The Panel gets together in person to discuss, debate and share their views on current power issues. These could be issues relevant to Orion, or the wider power industry. Panel members help Orion to:

  • Understand customer preferences
  • Improve customer satisfaction
  • Better serve the community
  • Co-imagine the future
  • Get ideas for improvement

Want to be part of the Customer Advisory Panel?

If you would like to be appointed to the Customer Advisory Panel, please contact Orion's Community Engagement Lead at haveyoursay@oriongroup.co.nz. We are always keen to have new perspectives on the panel. Alternatively, you could join the Community Power Panel to share your views.

Page last updated: 05 Sep 2024, 10:59 AM